Intake forms, visit notes and caregiver files get retyped and chased by hand. We build the systems that fill open shifts, move applicants along and cut the paperwork, so your coordinators stay with clients and caregivers.
Jay Awal · Founder and Systems ArchitectiMessage
Today 12:40
Example: a visit note is still open
Intake forms, visit notes and caregiver files get printed, filled out, retyped and chased by hand. Coordinators spend the day on paper instead of people.
Certifications, health screenings and training renewals all come due on different dates. Someone tracks them in a spreadsheet and chases each caregiver one by one.
For Medicaid-billed visits, a visit without a clean EVV check-in and note can’t be billed. Every missing one holds up the claim and payroll.
A caregiver calls out and a coordinator works down a list one person at a time while the visit gets closer.
Good applicants wait days for the next step, and many take another job first.
A daughter fills out your website form at 8 PM about her mother. If nobody writes back until morning, she has already messaged two other agencies.
It finds what’s missing, asks the right person for it and files it where it belongs. Nobody retypes a thing. An example of one new client’s intake. Your forms, your state’s rules and your coordinators decide every step.
Set it to match your business. Nothing is saved or sent. Sales and hours are counted separately.
Sales at risk = leads a month × your close share × average value × 12 months × the share lost at your reply speed (0%, 30%, 55% or 70%, our planning assumptions). Busywork = 60% of your weekly hours at $35 an hour for 50 weeks. These are estimates, not promises.
Jay Awal has been the owner doing everything by hand at midnight. He started DispatchCo to build owner-run businesses the same kinds of systems his own businesses run on.
Forms filled out online and filed to the client record, with no retyping.
Expiring certifications and missing documents trigger a reminder to the caregiver, and your team sees what is current.
A call-out sends text offers to qualified caregivers, and your coordinator approves the match.
Applicants and family web inquiries get their next step quickly, so they don’t go somewhere else.
Agencies run tools like AxisCare, WellSky or AlayaCare. We check what you have and how it connects before we quote.
Your coordinators stay with clients and caregivers. The chasing and the paper move on their own.
Health information needs vendors who will sign a business associate agreement. We confirm that tool by tool.
Your coordinators approve every match and every hire. The system moves messages and paperwork, and it never decides who is fit to give care.
Rules for records, visit verification (EVV) and caregiver files change by state and payer, so we confirm what applies before anything goes live.
Every system comes with training for the people who run it.
Know what to build first and what it's worth.
For owners who want to know where AI pays off first.
Credited toward your Deployment
Your first system running in 30 days.
For owners who want it built and running.
Scoped from your Blind Spot Audit
Your team builds its own agents on real work.
For teams that need to use AI every day.
Scoped from your Blind Spot Audit
No surprises. You see the full scope and price before any work starts.
10 questions. See your score and top 3 blind spots right away.
Start my audit30 minutes on Zoom. We go over your report, check the numbers and agree on the first fix.
Biggest blind spot first, with your people trained to run it. The next system follows by day 90.
For Deployment clients. The extra system is no bigger than the smallest one in your Deployment, and it's delivered within 30 days.
Time moves from retyping forms to supporting caregivers and families.
Expiring caregiver documents get flagged and chased before they lapse.
Open shifts go out to qualified caregivers by text, and your coordinator approves the match.
Our published build is Caregiving Solutions, an Arizona agency that recruits and licenses caregivers. We moved their forms online and built a back end that sends each next step on its own. The inquiry and scheduling systems on this page use the same approach.
It depends on what your software allows. Many agency platforms connect through an API or an integration tool. We check yours before we quote, and if something cannot connect, we tell you.
Yes. The assistant says it is an AI when asked, and anything about care, health or billing goes to your team.
Yes. Applicant follow-up is the same pattern we built for Caregiving Solutions, where each approval sends the next step on its own. Agencies that also license caregivers can see that build on our caregiver licensing page.
Client health information needs vendors who will sign a business associate agreement. We confirm that tool by tool and keep health details out of any tool that will not sign one.
Every build starts hands-on with our team, and you get a 30-minute check-in every week for the length of the build. Everything is built in your own accounts. We time the jobs in week 1 and again at day 90, so you see the result in hours, and you can stop anytime and keep what's built.
It depends on what we build, so we scope it from your Blind Spot Audit and a call. A 6-person shop and a 60-person company need different things. You see the full scope and price before any work starts.
We build it inside the software they already log into, write the playbooks with them and train them on their own real work. People use what they helped shape.
About 30 minutes a week to approve things and tell us what's off. You know your business, we know the build.
No. Blueprint, Deployment and Workshop are separate decisions. Stop after any of them and keep everything we made.
It comes with every Deployment. In week 1 we time the jobs we're automating with you and we both sign that number. At day 90 we time them again the same way. If your team isn't saving 10 hours a week, we build one more system free, no bigger than the smallest one in your Deployment, within 30 days. It applies when you've done your part: the week-1 timing, access within 5 business days, the weekly check-in, playbook approvals within 3 business days, and running the work through the systems.
The Blind Spot Audit shows where AI and systems would save you the most time and money. See your score and top 3 blind spots right away.
10 questionsResults right away