Will tenants hate talking to AI?
Tenants mostly want a fast answer and to know what happens next. Anyone who asks for a person gets one, and we recommend being upfront about what they are talking to.
Does it decide who gets the unit?
No. It sends links, reminders and next steps. Your team reviews every application against your written criteria and makes the call.
Does it work for a small portfolio?
It depends on your door count and how much time goes to follow-up and coordination. The 3-minute Blind Spot Audit shows whether it would pay at your size.
What if it gets something wrong?
It only does what your rules allow, and your team can see and change everything. We test against your real situations before it goes live, and we watch it closely in the first weeks.
Do I need to switch from AppFolio or Buildium?
No. If your software already does part of the job, we set that up first instead of selling you something new. If something cannot connect, we tell you during the Blueprint, before you pay for a build.
We already pay an after-hours answering service.
Most services take a message and pass it on. This sorts the request by your rules, creates the work order with photos and pages on-call only for real emergencies. If your service works well, keep it. We look at what happens after the message, which is usually where the time goes.
I have paid vendors before and got nothing. Why is this different?
You own every system, login and document. You see the work at a weekly check-in, and you can stop anytime and keep what is built. Deployment clients also get a written guarantee, measured against a baseline we both sign in week 1.
What does it cost?
It depends on what we build, so we scope it from your Blind Spot Audit and a call. A 6-person shop and a 60-person company need different things. You see the full scope and price before any work starts.
Will my team actually use it?
We build it inside the software they already log into, write the playbooks with them and train them on their own real work. People use what they helped shape.
How much of my time does this take?
About 30 minutes a week to approve things and tell us what's off. You know your business, we know the build.
Am I locked in?
No. Blueprint, Deployment and Workshop are separate decisions. Stop after any of them and keep everything we made.
How does the 10-hour guarantee work?
It comes with every Deployment. In week 1 we time the jobs we're automating with you and we both sign that number. At day 90 we time them again the same way. If your team isn't saving 10 hours a week, we build one more system free, no bigger than the smallest one in your Deployment, within 30 days. It applies when you've done your part: the week-1 timing, access within 5 business days, the weekly check-in, playbook approvals within 3 business days, and running the work through the systems.