Injectables, facials and memberships all run on a calendar nobody is watching. We build the systems that bring clients back when the next visit is due, inside the booking software you already run.
Jay Awal · Founder and Systems ArchitectiMessage
Today 11:06
Example: a client is due for their next visit
Injectables, facials and laser series all run on a calendar. If nobody reaches out when the next visit is due, clients drift to whoever texts them first.
A client loves the plan at the consult, says they will think about it and never hears from you again.
A member who has not been in for two months is a cancellation waiting to happen, and nobody sees it coming.
A late cancel or no-show leaves a provider idle, and the waitlist lives in someone’s head.
You treat clients all day and run the business at night. Take a day off and the follow-up stops.
Instagram, website and text questions come in at night. If the reply comes tomorrow, that client is already booked down the street.
It keeps every client on their treatment calendar and hands anything medical to a provider. An example of rebooking a treatment. Timing and wording come from your medical director.
Set it to match your business. Nothing is saved or sent. Sales and hours are counted separately.
Sales at risk = leads a month × your close share × average value × 12 months × the share lost at your reply speed (0%, 30%, 55% or 70%, our planning assumptions). Busywork = 60% of your weekly hours at $35 an hour for 50 weeks. These are estimates, not promises.
Jay Awal has been the owner doing everything by hand at midnight. He started DispatchCo to build owner-run businesses the same kinds of systems his own businesses run on.
Each service gets its own timing, so clients hear from you when the next visit is due.
Every consult gets a next step your team approved, until the client books or says no.
Members who stop coming in get flagged early, with outreach your team approves.
Instagram, website and text inquiries get a fast reply and a booking link.
Med spas often run Boulevard, Zenoti, Vagaro, Mangomint or AestheticsPro. How much can connect depends on the system, so we check yours before we quote.
Your team keeps the client experience. The repeat messages move.
It never says who is a candidate or what a client should get. Those questions go to your licensed provider at the consult or good faith exam.
Claims, prep notes and aftercare are your approved wording only, and marketing follows your state rules.
Where health information is involved, we use vendors that will sign a business associate agreement and keep it out of tools that will not.
Every system comes with training for the people who run it.
Know what to build first and what it's worth.
For owners who want to know where AI pays off first.
Credited toward your Deployment
Your first system running in 30 days.
For owners who want it built and running.
Scoped from your Blind Spot Audit
Your team builds its own agents on real work.
For teams that need to use AI every day.
Scoped from your Blind Spot Audit
No surprises. You see the full scope and price before any work starts.
Our published case study is a care agency, not a med spa business. The problem was the same: work sat waiting for someone to send the next step. We moved their forms online and built a back end that sends it on its own. Licensing went from about 6 months to under 90 days, depending on the state agency.
See the Caregiving Solutions build
10 questions. See your score and top 3 blind spots right away.
Start my audit30 minutes on Zoom. We go over your report, check the numbers and agree on the first fix.
Biggest blind spot first, with your people trained to run it. The next system follows by day 90.
For Deployment clients. The extra system is no bigger than the smallest one in your Deployment, and it's delivered within 30 days.
Outreach matches each treatment’s real timing.
You can see every open plan and who is still deciding.
You see members drifting before they leave.
It should sound like your best front desk person. We build from your real conversations, and you approve the wording before it talks to anyone.
It gives only what you approve. Plenty of med spas prefer a starting price and a consult, and that is your call.
Compliance comes down to the setup, the vendors and your policies, so no firm can promise it with one word. We confirm each tool and keep health details out of anything that will not sign a business associate agreement.
It only does what your rules allow, and your team can see and change everything. We test against your real situations before it goes live, and we watch it closely in the first weeks.
Usually yes, through approved connections and within Instagram’s rules. We confirm the setup for your account before we quote.
Often that is the fastest win, because those people already know you. We check what consent you have first. Where text consent is missing, we start with email.
You own every system, login and document. You see the work at a weekly check-in, and you can stop anytime and keep what is built. Deployment clients also get a written guarantee, measured against a baseline we both sign in week 1.
It depends on what we build, so we scope it from your Blind Spot Audit and a call. A 6-person shop and a 60-person company need different things. You see the full scope and price before any work starts.
We build it inside the software they already log into, write the playbooks with them and train them on their own real work. People use what they helped shape.
About 30 minutes a week to approve things and tell us what's off. You know your business, we know the build.
No. Blueprint, Deployment and Workshop are separate decisions. Stop after any of them and keep everything we made.
It comes with every Deployment. In week 1 we time the jobs we're automating with you and we both sign that number. At day 90 we time them again the same way. If your team isn't saving 10 hours a week, we build one more system free, no bigger than the smallest one in your Deployment, within 30 days. It applies when you've done your part: the week-1 timing, access within 5 business days, the weekly check-in, playbook approvals within 3 business days, and running the work through the systems.
The Blind Spot Audit shows where AI and systems would save you the most time and money. See your score and top 3 blind spots right away.
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