The estimate leaves the truck and nobody has time to circle back. We build the systems that chase quotes, ask for reviews and keep the board moving, inside the software you already run.
Jay Awal · Founder and Systems ArchitectiMessage
Today 10:15
Example: a furnace quote, two days later
The estimate leaves with the tech and nobody has time to circle back. A big replacement quote sits for weeks while the homeowner collects two more bids.
You fixed their furnace two years ago and never reminded them about a tune-up. Next time something breaks, they search and book whoever shows up first.
Pricing questions, schedule changes and upset customers all land on your cell. You can’t take a day off without the board falling behind.
One person moves the board, texts techs, sends “on the way” updates and calms down customers. When that person is out sick, the whole day wobbles.
Happy customers would leave a review if someone asked. The ask depends on a tech remembering in the driveway, and it slips.
Form fills, texts and Facebook messages come in while everyone is on a job. By the time someone writes back, they booked another company.
The estimate leaves the truck. The follow-up keeps going until the homeowner books or says no. An example of the first system most service companies should look at. Your timing, wording and rules go in before it ever texts a customer.
Set it to match your business. Nothing is saved or sent. Sales and hours are counted separately.
Sales at risk = leads a month × your close share × average value × 12 months × the share lost at your reply speed (0%, 30%, 55% or 70%, our planning assumptions). Busywork = 60% of your weekly hours at $35 an hour for 50 weeks. These are estimates, not promises.
Jay Awal has been the owner doing everything by hand at midnight. He started DispatchCo to build owner-run businesses the same kinds of systems his own businesses run on.
Open estimates get a text sequence in your wording that stops the moment the customer replies or books.
Past customers hear about tune-ups and maintenance plan renewals at the right time of year.
A closed job sends the review ask, with a link to your Google profile.
Forms, texts and messages get a reply and a booking link while your team is out on jobs.
Service companies often run ServiceTitan, Housecall Pro or Jobber. We build around what you have and check how it connects before we quote the work.
Your dispatcher stays. What changes is how much lands on one person.
Automated texts need the right consent. We set up the wording and the record of it before anything sends.
Gas smells, water near electrical and anything unsafe go straight to a human, using your rules.
It only quotes what you approve. Anything else gets booked for a visit.
Every system comes with training for the people who run it.
Know what to build first and what it's worth.
For owners who want to know where AI pays off first.
Credited toward your Deployment
Your first system running in 30 days.
For owners who want it built and running.
Scoped from your Blind Spot Audit
Your team builds its own agents on real work.
For teams that need to use AI every day.
Scoped from your Blind Spot Audit
No surprises. You see the full scope and price before any work starts.
Our published case study is a care agency, not a home service business. The problem was the same: work sat waiting for someone to send the next step. We moved their forms online and built a back end that sends it on its own. Licensing went from about 6 months to under 90 days, depending on the state agency.
See the Caregiving Solutions build
10 questions. See your score and top 3 blind spots right away.
Start my audit30 minutes on Zoom. We go over your report, check the numbers and agree on the first fix.
Biggest blind spot first, with your people trained to run it. The next system follows by day 90.
For Deployment clients. The extra system is no bigger than the smallest one in your Deployment, and it's delivered within 30 days.
You can see what is open, how old it is and what happens next, without asking anyone.
Past customers hear about tune-ups and maintenance plans at the right time.
Routine updates and reminders go out on their own, so fewer questions land on you.
That is your call within the law, and some states require disclosure. We recommend being upfront. Every message uses your wording, and you read them all before anything goes live.
No. The goal is to make the software you already pay for do more. If something cannot connect, we tell you during the Blueprint, before you pay for a build.
Usually the smaller the crew, the more an unchased quote costs, because the owner is often the one on the job and nobody else follows up. The Blind Spot Audit shows whether it would pay for your size.
It only books what your rules allow, and your dispatcher can see and change everything. We test against your real job types before it goes live, and we watch it closely in the first weeks.
Yes, that is built from your actual rotation. Your rules decide what counts as an emergency, and anything urgent that comes in by text or web form goes straight to the person on call.
Every build starts hands-on with our team, and you get a 30-minute check-in every week for the length of the build. Everything is built in your own accounts. We time the jobs in week 1 and again at day 90, so you see the result in hours, and you can stop anytime and keep what's built.
It depends on what we build, so we scope it from your Blind Spot Audit and a call. A 6-person shop and a 60-person company need different things. You see the full scope and price before any work starts.
We build it inside the software they already log into, write the playbooks with them and train them on their own real work. People use what they helped shape.
About 30 minutes a week to approve things and tell us what's off. You know your business, we know the build.
No. Blueprint, Deployment and Workshop are separate decisions. Stop after any of them and keep everything we made.
It comes with every Deployment. In week 1 we time the jobs we're automating with you and we both sign that number. At day 90 we time them again the same way. If your team isn't saving 10 hours a week, we build one more system free, no bigger than the smallest one in your Deployment, within 30 days. It applies when you've done your part: the week-1 timing, access within 5 business days, the weekly check-in, playbook approvals within 3 business days, and running the work through the systems.
The Blind Spot Audit shows where AI and systems would save you the most time and money. See your score and top 3 blind spots right away.
10 questionsResults right away